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#scrm

Social CRM

Here we share, voice, discuss and debate about the evolving influence of social technologies & social paradigms in CRM and more.

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CRM News: Customer Loyalty: If You Build a Branded Online Community, Will Customers Come?Twenty-One Top Twitter Tips - Forbes.com SAS to Analyze Social Media Fraud | CRM Developer's Journal Toyota launches a Twitter-oriented microsite, buys (?) a sponsored definition | Blog | Econsultancy Guest Blogger Michael W. Thomas: CRM and the 800-Pound Gorilla - Think customers: The 1to1 Blog Trends: Visualizing the Social Software and Collaboration Marketplace Don't Keep Up With Social Technology - Conversation Starter - HarvardBusiness.org destinationCRM.com: Beyond the Hype: CRM Applications Endure Global CIO: Why CIOs Need The Transformative Power Of Twitter -- Global CIO -- InformationWeek Blog Love: Who influences the influencers?

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