The Chat for Technical Support and Service Management Professionals

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A weekly chat about topics relevant to HDI members and community, including technical support, service management, and IT support.


  • @HDI_Analyst Roy Atkinson
    My professional account for writing, research, analysis and blogs. HDI is the worldâs largest technical service and support membership association. #ThinkHDI
  • @ThinkHDI HDI Team
    HDI is the worldwide professional association and certification body for the technical support industry.
  • @justinmrobbins Justin Robbins
    Coffee-drinker, adventurer, husband, & dad. I'm obsessed with #CustomerService & helping people test their priorities.
  • @HDIvChapter HDI vChapter
    HDI local chapter membership isnât just for those who live close to an existing chapter anymore. Were virtual now so you can join from anywhere.


29 Members


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